Terms and conditions

These Terms and Conditions ("Terms") govern your use of Tenbet Casino (the "Platform"). By using the Platform, you agree to be bound by these Terms.

Account Registration

1. Eligibility: You must be at least 18 years old and a resident of a country where our services are available to register an account with us.
2. KYC and Verification Requirements: We may request identification and proof of address documents from you to verify your identity and comply with anti-money laundering regulations.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept various payment methods, including credit/debit cards, e-wallets, and bank transfers.
2. Minimum and Maximum Limits: Minimum deposit and withdrawal limits apply to all accounts. Maximum limits may vary depending on your account status and the payment method used.
3. Processing Times and Fees: Processing times for deposits and withdrawals will depend on the payment method used. Fees may be charged by us or our payment partners.
4. Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations, including Know Your Customer (KYC) requirements.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses will be credited to your account automatically or upon request.
2. Wagering Requirements: Wagering requirements apply to all bonuses, as specified in the bonus terms.
3. Expiry and Abuse Clauses: Bonuses expire after a set period unless wagered within that time. We reserve the right to withdraw or modify bonuses at any time.

Gameplay and Fairness

1. RNG Usage: Our games use Random Number Generators (RNGs) to ensure fairness.
2. Game Malfunctions: If a game malfunctions, we will take reasonable steps to resolve the issue promptly.
3. Limits on Play and Responsible Gaming Tools: We offer responsible gaming tools, including deposit limits, wager limits, and session limits.

Responsible Gambling

1. Self-Exclusion Options: You can self-exclude from playing on our Platform for a minimum period of 6 months or permanently.
2. Deposit, Wager, and Session Limits: We offer various deposit, wager, and session limits to help you gamble responsibly.
3. Help and Support Links: We provide links to reputable organizations that offer help and support for problem gamblers.

Prohibited Activities

1. Bonus Abuse: Intentionally manipulating or exploiting bonus terms will result in account suspension or closure.
2. Fraud, Collusion, or Manipulation: Any form of fraud, collusion, or manipulation will result in account suspension or closure and may lead to prosecution.
3. Use of Bots or Automated Systems: The use of bots or automated systems to play on our Platform is prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can close your account at any time by contacting our support team.
2. Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms.
3. Inactivity and Dormant Accounts: If your account remains inactive for a prolonged period, we may close it.

Privacy and Data Protection

1. Information Collected: We collect personal data to comply with regulatory requirements, prevent fraud, and improve our services.
2. Use and Storage of Personal Data: We use industry-standard security measures to protect your personal data and store it securely.
3. GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Limitation of Liability

1. Losses: We are not liable for any losses or damages resulting from your use of our Platform, except where required by law.
2. System Errors: While we strive to provide a fault-free service, technical errors may occur, and we will take reasonable steps to resolve them promptly.
3. Third-Party Links: Our Platform may contain links to third-party websites, for which we are not responsible.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.
2. Notification of Changes: We will notify you of material changes to these Terms by email or through our Platform.